Cookie Policy
Fly&Joy Limited ("Fly&Joy", "we" or "us") use cookies and other similar technologies on this website and in our app. These technologies store or access information on your device. They help us remember something about you or your device. This policy explains what technologies we use.
Our business partners may store cookies on your device and use similar technologies to collect and use certain information for advertising personalisation, measurement and analytics. Cookies are either first-party cookies (where they are placed on your device by our website domain) or third-party cookies (where they are placed on your device by third-party website domains).
During your booking journey, you may, depending on your package choice, interact with the domain of a Fly&Joy business partner in order to finalise your booking. Where this is the case, your Fly&Joy cookie preferences will apply to our business partner websites accessed as part of the booking journey. Data collected through these cookies on our partner websites will be used by our partners only and will not be shared with Fly&Joy. If you have already customised your cookie preferences on any of our partner websites, please be aware that these preferences will not be shared with us and will not apply when accessing these domains through Fly&Joy. Currently, this process only applies to our business partner Ryanair, for more information on their Cookie and Privacy Policy please see
Privacy Policy and
Cookie Policy. Details of all cookies are set out below
You can use the tools below and your device settings to control your preferences .
Essential and functional cookies
On
We need to use these technologies to make our websites and apps work and to run our business. They let you move from one page to another, use our services, and help us secure and optimise our services. These technologies also let you set and store your preferences on our websites and apps. We also use them to detect bugs and make our websites and apps work better.
If you block these technologies in your device or browser settings, our services might not work for you.
Ryanair cookies

List of essential and functional cookies
| Name | 1st or 3rd party cookie | Duration | Description |
|---|---|---|---|
| accepted_sites | 1st | A year | Cookie to remember the the various Fly&Joy points of sale that have been accepted. |
| checkout_session | 1st | 4 days | Keeps the state of a customers booking when going through the checkout. |
| cto_axid | 1st | Session | Criteo |
| datadome | 1st | Session | Security session cookie to detect malicious bot traffic |
| fr-correlation-id | 3rd | Session | ryanair.com. Tracks an anonymous user session between internal Ryanair services |
| lastBookingRef | 1st | Session | Cookie to keep user booking flow available |
| lastSavedState | 1st | A month | Cookie to set user preferences on their search |
| lhx | 1st | A month | For features that are turned on and off on the site based on points of sale and configuration. |
| lps | 1st | 7 days | Ensures pricing is held when customers come from different partners through the website |
| lvh_booking_token | 1st | Session | Session cookie to ensure that a customer can log in to Manage My Booking |
| lvh_ch | 1st | Session | Cookie for session and user functionality |
| lvh_cid | 1st | A month | Customer identifier when a customer signs up to our site |
| lvh_cookies_accepted | 1st | 2 years | Cookie to set user preferences on cookies |
| lvh_cookies_accepted_ver | 1st | 2 years | Cookie preferences version |
| lvh_hide_negative_search | 1st | 90 days | Cookie to set user preferences on choice of search feature |
| lvh_is_geolocation_allowed | 1st | 90 days | Cookie to set user preferences on GEO location opt in |
| lvh_is_group_pricing_selected | 1st | 3 months | Cookie to set user preferences on pricing visibility |
| lvh_journey | 1st | 7 days | Cookie to set user preferences on navigation |
| lvh_notification | 1st | Session | Short lived cookie used to display a notification to the user when they log in |
| lvh_point_of_sale_switcher_dismissed | 1st | 1 year | Cookie to set user preferences for site selected |
| lvh_ps | 1st | 7 days | Cookie to ensure pricing is correct when landing from partners |
| lvh_selected_agent_site | 1st | Session | Cookie for agents to set their site |
| lvh_staff_or_agent | 1st | Session | Cookie to identify agents |
| lvh_usertoken | 1st | A month | Cookie for account login functionality. |
| lvh-booking-token | 1st | 90 days | Cookie to keep user's session account available |
| lvh-token-check | 1st | 90 days | Cookie to keep user's session account available |
| lvhid | 1st | 2 years | Cookie for session and user functionality |
| manage_session | 1st | A year | Cookie to allow customers to access thier bookings |
| mkt | 3rd | 365 days | ryanair.com. Enables the browser to remember the market for a specific user. |
| Name | 1st or 3rd party cookie | Duration | Description |
|---|---|---|---|
| oct_last_used | 1st | 4 days | Cookie to set core functionality on site |
| partnerizeClickref | 1st | A year | Cookie used for affiliate partners |
| rid | 3rd | 365 days | ryanair.com. Used to identify unique devices for enhanced security. |
| rid.sg | 3rd | 365 days | Ryanair.com. Used to identify unique devices for enhanced security. |
| rl_anonymous_id | 1st | 1 year | Internal analytics |
| rl_group_id | 1st | 1 year | Internal analytics |
| rl_group_trait | 1st | 1 year | Internal analytics |
| rl_page_init_referrer | 1st | 1 year | Cookie to keep reference of website customer visited last |
| rl_page_init_referring_domain | 1st | 1 year | Cookie to keep reference of website customer visited last |
| rl_trait | 1st | 1 year | Internal analytics |
| rl_user_id | 1st | 1 year | Internal analytics |
| savedSearchSelection | 1st | A month | A saved search cookie so that customers can return to their previous search selection |
| sessionId | 1st | Session | Cookie to keep user booking flow available |
| storage_preferences | 3rd | 365 days | ryanair.com. Stores the preferences of the cookie categories for the Ryanair website |
| oct_last_used | 1st | 4 days | Cookie to set core functionality on site |
| partnerizeClickref | 1st | A year | Cookie used for affiliate partners |
| rid | 3rd | 365 days | ryanair.com. Used to identify unique devices for enhanced security. |
| rid.sg | 3rd | 365 days | Ryanair.com. Used to identify unique devices for enhanced security. |
| rl_anonymous_id | 1st | 1 year | Internal analytics |
| rl_group_id | 1st | 1 year | Internal analytics |
| rl_group_trait | 1st | 1 year | Internal analytics |
| rl_page_init_referrer | 1st | 1 year | Cookie to keep reference of website customer visited last |
| rl_page_init_referring_domain | 1st | 1 year | Cookie to keep reference of website customer visited last |
| rl_trait | 1st | 1 year | Internal analytics |
| rl_user_id | 1st | 1 year | Internal analytics |
| savedSearchSelection | 1st | A month | A saved search cookie so that customers can return to their previous search selection |
| sessionId | 1st | Session | Cookie to keep user booking flow available |
| storage_preferences | 3rd | 365 days | ryanair.com. Stores the preferences of the cookie categories for the Ryanair website |
Performance
Manage settings
We use these technologies to see how you use our websites and apps. This tells us how to give you a better experience (for example, by telling us if one of our features isn't working well for you).
| Name | 1st or 3rd party cookie | Duration | Description |
|---|---|---|---|
| _ga | 1st | 2 years | Google analytics |
| _ga | 3rd | 365 days | ryanair.com. This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. |
| _ga_KC0MW8NHTR | 1st | 2 years | Google Analytics - Used to persist session state. |
| _gat | 1st | 1 minute | Google analytics |
| _gid | 1st | 24 hours | Google analytics |
| _gid | 3rd | 365 days | ryanair.com. This cookie name is associated with Google Universal Analytics. It stores and updates a unique value for each page visited. |
| fs_uid | 1st | 1 year | Fullstory session recording to analyse site errors |
Marketing
Manade settings
We and our advertising suppliers use these technologies to personalise the advertising you see. They work by seeing how you use our services and other websites (for example, which website directed you to our services). They use that information to predict what might interest you. You might see personalised advertising on our services, on other websites or in marketing emails. The first party and third party marketing cookies work together and, as they are intrinsically linked, both need to be turned on or off at the same time.
| Name | 1st or 3rd party cookie | Duration | Description |
|---|---|---|---|
| _aw_m_15714 | 1st | 1 year | AWIN - further details available at https://privacy.awin.com/ |
| _aw_m_15715 | 1st | 1 year | AWIN - further details available at https://privacy.awin.com/ |
| _aw_m_19966 | 1st | 1 year | AWIN - further details available at https://privacy.awin.com/ |
| _clck | 1st | 1 day | Microsoft Clarity |
| _clsk | 1st | 1 day | Microsoft Clarity |
| _ctuid | 3rd | 2 years | Clicktripz |
| _gcl_au | 1st | Lifetime | Google Conversion Linker |
| _uetsid | 1st | 1 day | Bing |
| _uetvid | 1st | 1 day | Bing |
| criteo_cookie_perm | 1st | 1 year | Criteo. |
| criteo_localstorage_check | 1st | Deleted after being written | Criteo |
| criteo_write_test | 1st | Deleted after being written | Criteo |
| ctConversion | 3rd | 30 days | Clicktripz |
| cto_bundle | 1st | 13 months | Criteo |
| cto_clc | 1st | 13 months on iOS > 11.2, 24 hours elsewhere. | Criteo |
| cto_lwid | 3rd | 13 months | Criteo |
| cto_lwid | 1st | 13 months | Criteo |
| cto_optout | 1st | 5 years | Criteo |
| cto_pxsig | 1st | 1 hour | Criteo |
| cto_tld_test | 1st | Deleted after being written | Criteo |
| eid | 3rd | 6 months | Criteo |
| IDE | 3rd | 1 year | Google DoubleClick |
| MUID | 3rd | 1 year | Bing |
| opt | 3rd | 1 year | Criteo |
| optout | 3rd | 5 years | Criteo - Optout cookie |
| r.ack | 3rd | 1 hour | Criteo |
| rid | 1st | 1 year | TSM user identifier |
| rt | 3rd | 2 years | Tripadvisor - further details available at https://tripadvisor.mediaroom.com/us-privacy-policy |
| ts | 3rd | 1 year | RTB - cookies used for retargeing services - further details available at rtbhouse.com/privacy-center/services-privacy-policy |
| Name | 1st or 3rd party cookie | Duration | Description |
|---|---|---|---|
| u | 3rd | 1 year | RTB - cookies used for retartgeting services - further details available at rtbhouse.com/privacy-center/services-privacy-policy. |
| uid | 3rd | 1 year | Criteo |
| zdi | 3rd | 6 months | Criteo |
Social
Manage settings
Sometimes we advertise on social media. We use these technologies so that social media platforms can recognise you as one of our users and display advertising to you on our behalf.
Social media platforms also use these technologies on our websites and apps when you use your social media account to log in to our services. Sometimes they gather information about your behaviour to display personalised advertising to you.
List of Social cookies
| Name | 1st or 3rd party cookie | Duration |
|---|---|---|
| fr | 3rd | 2 months |
